Frequently Asked Questions (FAQ's)
Procter Building FAQ's
We know that starting a building project comes with a lot of questionsand you should feel confident at every stage.
Our FAQs bring together the things homeowners and businesses ask us most often, from planning permission and timelines to costs, regulations, and how we manage your project on site.
As a family‑run building company working across Cumbria, the North East and Scotland, we pride ourselves on clear communication, honest advice, and high‑quality workmanship. If you can’t find the answer you’re looking for, we’re always happy to help — just get in touch and we’ll guide you through the next steps.
What services does Procter Building Ltd offer?
We offer a wide range of building services, including but not limited to:
- Residential Construction: New builds, extensions, and refurbishments, in Cumbria and beyond
- Commercial Construction: Office buildings, retail spaces, and industrial units.
- Renovations and Restorations: Updating and restoring existing properties.
- Design & Build: We handle both the design and the construction phases.
If you're unsure whether we can help with your specific project, please contact us directly!
How do I get a quote for my project?
We offer a wide range of building services, including but not limited to:
- Residential Construction: New builds, extensions, and refurbishments, in Cumbria and beyond
- Commercial Construction: Office buildings, retail spaces, and industrial units.
- Renovations and Restorations: Updating and restoring existing properties.
- Design & Build: We handle both the design and the construction phases.
If you're unsure whether we can help with your specific project, please contact us directly!
What’s included in your quotation?
Our quotations are fully itemised and transparent. They typically include labour, materials, project management, waste removal, and building control coordination. Any optional upgrades or allowances are clearly listed so you can make informed decisions.
Are you licensed and insured?
Yes, Procter Building Ltd is fully licensed and insured to carry out construction projects. We ensure that all work is compliant with local building regulations and safety standards. We can provide certificates and documentation upon request.
Do I need planning permission for an extension?
In many cases, yes but not always. Some extensions fall under permitted development, depending on size, height, and location. After an initial consultation, we’ll advise whether planning permission is required and can work with your architect or planning officer to guide the process.
How long will my project take to complete?
The duration of a project depends on its scope and complexity. Smaller projects, like renovations, may take a few weeks, while larger new builds or commercial projects may take several months. Once we’ve assessed your project, we will provide a more accurate timeline.
How long does a typical extension or renovation take?
A small single‑storey extension may take 8–12 weeks, while larger two‑storey or structural renovations can take several months. We provide a clear project timeline before work begins and keep you updated throughout the build.
Can you help with building regulations and inspections?
Yes. All structural work must comply with building regulations, and we handle this for you. We liaise with building control, schedule inspections, and ensure every stage meets the required standards.
Do you work on listed buildings or properties in conservation areas?
Yes. We have extensive experience working on traditional and heritage properties across Cumbria. These projects require specialist knowledge, careful material selection, and close coordination with conservation officers, all of which we manage for you.
Can you recommend or work with architects and structural engineers?
Absolutely. We regularly collaborate with trusted local architects and engineers. If you don’t already have plans, we can introduce you to professionals who suit your project and budget.
Do you manage the entire project from start to finish?
Yes. We offer a complete project management service — from groundwork and structural work to finishing touches. We coordinate all trades, suppliers, and inspections to ensure a smooth, stress‑free build.
What areas do you cover?
We are builders in Cumbria and we primarily operate within Cumbria, covering Appleby, Kirkby Stephen, Carlisle, Penrith, Kendal, Windermere and other outlaying areas of Cumbria, but we have completed projects across various locations including the North East and Scotland. If you're outside of our typical service area, please contact us to discuss your project and see how we can assist you.
What types of payment do you accept?
We accept a variety of payment methods, including:
- Bank transfers
- Payment plans for larger projects (subject to terms)
Details will be provided in the contract, and we ensure all payments are securely processed.
How do you ensure quality in your work?
At Procter Building Ltd, we pride ourselves on delivering high-quality work. We adhere to strict quality control measures throughout the construction process, ensuring that every aspect meets our high standards. We also use trusted suppliers and work with experienced tradespeople.
How do you minimise disruption during the build?
We plan works carefully to reduce noise, dust, and downtime. Where possible, we maintain access to key areas of your home and keep the site tidy at the end of each day. Clear communication is central to how we work.
Do you offer a warranty on your work?
Yes, we provide a warranty on all completed work. This varies depending on the nature of the project, but typically it covers defects in materials or workmanship for up to 12 months after completion. Please review your contract for specific warranty details.
Can I make changes during the construction process?
We understand that plans can evolve during the course of a project. However, changes may impact the project timeline and cost. We always strive to accommodate reasonable changes and will discuss any implications before proceeding.
What should I do if I have a concern during the project?
If you have any concerns or questions during the project, please feel free to contact us directly. We maintain open communication with all of our clients to ensure that you're satisfied with the progress and quality of the work.
How do I get in touch with Procter Building?
You can reach us via the following methods:
- Phone: 07799 576663
- Email: info@procterbuilding.co.uk
- Online Contact Form: view our contact form here
Our working hours are 8am - 5pm Monday to Friday. If you leave a message outside of these hours, we’ll get back to you as soon as possible.
For more information, please feel free to contact us directly. We look forward to working with you.
Get a Quote
Procter Building Ltd is a fully insured, experienced building company providing high‑quality construction services across Cumbria and the surrounding areas. If you’d like to learn more about how we can support your project or request a tailored quotation, simply get in touch using the contact details below.