Frequently Asked Questions (FAQ's)
Procter Building FAQ's
Welcome to the Procter Building Ltd FAQ page. Below you’ll find answers to some of the most commonly asked questions about our services, processes, and policies. If you have any other queries, don’t hesitate to get in touch!
What services does Procter Building Ltd offer?
We offer a wide range of building services, including but not limited to:
- Residential Construction: New builds, extensions, and refurbishments, in Cumbria and beyond
- Commercial Construction: Office buildings, retail spaces, and industrial units.
- Renovations and Restorations: Updating and restoring existing properties.
- Design & Build: We handle both the design and the construction phases.
If you're unsure whether we can help with your specific project, please contact us directly!
How do I get a quote for my project?
We offer a wide range of building services, including but not limited to:
- Residential Construction: New builds, extensions, and refurbishments, in Cumbria and beyond
- Commercial Construction: Office buildings, retail spaces, and industrial units.
- Renovations and Restorations: Updating and restoring existing properties.
- Design & Build: We handle both the design and the construction phases.
If you're unsure whether we can help with your specific project, please contact us directly!
Are you licensed and insured?
Yes, Procter Building Ltd is fully licensed and insured to carry out construction projects. We ensure that all work is compliant with local building regulations and safety standards. We can provide certificates and documentation upon request.
How long will my project take to complete?
The duration of a project depends on its scope and complexity. Smaller projects, like renovations, may take a few weeks, while larger new builds or commercial projects may take several months. Once we’ve assessed your project, we will provide a more accurate timeline.
What areas do you cover?
We primarily operate within Cumbria, covering Appleby, Kirkby Stephen, Carlisle, Penrith, Kendal and other outlaying areas of Cumbria, but we have completed projects across various locations including the North East and Scotland. If you're outside of our typical service area, please contact us to discuss your project and see how we can assist you.
What types of payment do you accept?
We accept a variety of payment methods, including:
- Bank transfers
- Payment plans for larger projects (subject to terms)
Details will be provided in the contract, and we ensure all payments are securely processed.
How do you ensure quality in your work?
At Procter Building Ltd, we pride ourselves on delivering high-quality work. We adhere to strict quality control measures throughout the construction process, ensuring that every aspect meets our high standards. We also use trusted suppliers and work with experienced tradespeople.
Do you offer a warranty on your work?
Yes, we provide a warranty on all completed work. This varies depending on the nature of the project, but typically it covers defects in materials or workmanship for up to 12 months after completion. Please review your contract for specific warranty details.
Can I make changes during the construction process?
We understand that plans can evolve during the course of a project. However, changes may impact the project timeline and cost. We always strive to accommodate reasonable changes and will discuss any implications before proceeding.
What should I do if I have a concern during the project?
If you have any concerns or questions during the project, please feel free to contact us directly. We maintain open communication with all of our clients to ensure that you're satisfied with the progress and quality of the work.
How do I get in touch with Procter Building?
You can reach us via the following methods:
- Phone: 07799 576663
- Email: info@procterbuilding.co.uk
- Online Contact Form: view our contact form here
Our working hours are 8am - 5pm Monday to Friday. If you leave a message outside of these hours, we’ll get back to you as soon as possible.
For more information, please feel free to contact us directly. We look forward to working with you.
Get a Quote
Procter Building Ltd are fully insured builders with extensive experience. To find out more about the services provided or to receive a tailored quote contact us using the details below.